Technical support

Our technical support service is always glad to help you and to answer any your questions. Please, keep to the following rules when contacting the technical support service:

If your question concerns incorrect operation of the software, do not forget to provide the version number of your operating system and service/upgrade pack.

Please, include any additional details you see appropriate so that the developers could reconstruct your exact situation in the lab.

If you are a registered the user, specify your serial number or number of the order. It will help us to process your inquiry faster.

You can contact the technical support service via web - http://www.emmalabs.com/support/. We also recommend visiting our web-site where you can find additional information on the about our products.