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Email Deluge Continues with No End in Sight, IDC Says

October 10, 2000

FRAMINGHAM, Mass., Oct. 10 /PRNewswire/ — Email remains the killer app for the Internet, evidenced by the many opportunities and challenges facing providers and users of email. Understanding how and where email usage will occur in the future is the focus of a new IDC study titled Email Usage Forecast and Analysis, 2000-2005.

According to IDC, the number of emails sent on an average day is expected to hit 10 billion worldwide this year. By 2005, this will more than triple to a staggering 35 billion emails sent daily. In addition, Web browsers will finally surpass all other primary ways of accessing email mailboxes in North America this year.

"Like a heavy rain, escalating email usage can be a blessing or a curse depending on how prepared we and our environments are for them," said Mark Levitt, research director for IDC's Collaborative Computing program. "Effective planning for access, routing, storage, scanning, and related solutions for dealing with the email deluge requires a deep understanding of how email usage will evolve over time."

IDC's recently published Email Usage Forecast and Analysis, 2000-2005 (IDC #B23011) provides key statistics for email usage that will help companies supplying email-related solutions and companies using email understand the various ways that email usage is growing. It features a 10-year market view (1995-2005) covering the following for North America: email mailboxes and users by type (corporate, hosted, business, and consumer); primary email mailbox access methods (POP, IMAP, Web browser, and proprietary); and sent email volumes by purpose (business and personal). The study also provides worldwide forecasts for email mailboxes by type (all and hosted) and sent email volumes for 1995-2005, as well as Western Europe and Asia/Pacific forecasts for email mailboxes and sent email volumes for 2000 and 2005. This study focuses on overall email usage statistics and key forecast assumptions and does not provide information about individual companies in the email industry.

To purchase this study, contact Cheryl Toffel at 1-800-343-4952, ext. 4389 or at

About IDC

IDC is the foremost global market intelligence and advisory firm helping clients gain insight into technology and ebusiness trends to develop sound business strategies. Using a combination of rigorous primary research, in- depth analysis, and client interaction, IDC forecasts worldwide markets and trends to deliver dependable service and client advice. More than 700 analysts in 43 countries provide global research with local content. IDC's customers comprise the world's leading IT suppliers, IT organizations, ebusiness companies, and the financial community. Additional information can be found at

IDC is a division of IDG, the world's leading IT media, research and exposition company.

All product and company names may be trademarks or registered trademarks of their respective holders.

Contact: Dawn Daggett, 508-935-4108,, or Mark Levitt, 508-935-4482,, both of IDC


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