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Spam? People still happy to hand out e-mail addresses.

October 7, 2009

A new Harris Interactive survey shows that even in this spammy world we inhabit, the overwhelming majority of people still open their e-mail boxes for the right offers. According to Harris, 96% of adults have provided their email address to receive special offers or more information.(I agreed to receive this news by e-mail, which I guess helps to prove the point.) Additionally, 73% of respondents say they are more willing to make a purchase from a brand they have signed-up with.

The sponsor of this study, a lead-generation company called Pontiflex, is eager to demonstrate that people who agree to receive mailings—those who “opt in”—make for valuable customers. Creating and selling lists of people who have opted in is its business.

I wonder about the sophistication of the e-mailing public. I keep a Hotmail account for virtually all of my commercial dealings. Those relationships are quarantined from the rest of my online life, and I’d imagine that Hotmail address is worth next to nothing as a lead. Do you maintain similar accounts? What does that say about lead generation? Are those of us with multiple accounts still a minority?

Author:  Stephen Baker, BusinessWeek


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